Privacy Policy

Your privacy matters to us. This policy explains how faliroquenex collects, uses, and protects your personal information when you use our budgeting platform and services.

1 Information We Collect

When you use faliroquenex's budgeting platform, we collect several types of information to provide you with personalized financial management services. This includes information you directly provide to us and data we automatically collect through your use of our services.

Personal Information You Provide

Name, email address, and contact details when you register for an account
Financial information including bank account details, transaction data, and spending categories
Demographic information such as age range, occupation, and location
Communications you send to us, including support requests and feedback
Payment information when you upgrade to premium features

Automatically Collected Information

Device information including IP address, browser type, and operating system
Usage patterns and interaction data within our budgeting platform
Location data (if you enable location services)
Cookies and similar tracking technologies for website functionality

2 How We Use Your Information

faliroquenex uses your information to deliver effective budgeting tools and improve your financial management experience. We're committed to using your data responsibly and only for legitimate business purposes.

Purpose	Information Used	Legal Basis
Account management and service delivery	Personal details, financial data	Contract performance
Budget analysis and spending insights	Transaction data, spending patterns	Contract performance
Platform improvements and analytics	Usage data, feedback	Legitimate interest
Customer support	Contact information, communications	Contract performance
Security and fraud prevention	Device data, transaction patterns	Legitimate interest

3 Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain information in specific circumstances outlined below. Any sharing is done with strict contractual protections and only when necessary.

            Important: faliroquenex will never sell your financial data to marketers, advertisers, or data brokers. Your budgeting information remains confidential and is only used to provide our services to you.
          

Service Providers

We work with trusted third-party service providers who help us operate our platform, including cloud hosting providers, payment processors, and analytics services. These partners are contractually bound to protect your information.

Legal Requirements

We may disclose your information if required by Australian law, court order, or government regulation. This includes compliance with the Australian Privacy Act 1988 and other relevant financial services legislation.

4 Data Security and Protection

Protecting your financial information is our top priority. faliroquenex implements industry-standard security measures to safeguard your data against unauthorized access, alteration, or disclosure.

256-bit SSL encryption for all data transmission
Secure data centers with 24/7 monitoring and restricted access
Regular security audits and vulnerability assessments
Multi-factor authentication for account access
Employee background checks and security training programs
Incident response procedures for potential data breaches

While we maintain robust security measures, no system is completely immune to security risks. We continuously monitor and update our security practices to address evolving threats.

5 Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. We're committed to making it easy for you to exercise these rights and maintain control over your data.

Access and Correction

You can access and update most of your information directly through your faliroquenex account settings. For other requests, contact our privacy team, and we'll respond within 30 days.

Data Portability

You can export your budgeting data in common formats (CSV, PDF) through your account dashboard. This allows you to transfer your financial information to other platforms if desired.

Account Deletion

You can delete your account at any time through your settings. We'll permanently remove your personal information within 90 days, except where required by law to retain certain records.

6 Data Retention and Deletion

faliroquenex retains your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Account information: Retained while your account is active, plus 7 years after closure for financial record-keeping
Transaction data: Kept for the duration of your account usage to provide budgeting insights
Communications: Customer support records retained for 3 years
Usage analytics: Aggregated and anonymized data may be retained indefinitely for service improvement
Marketing data: Removed immediately upon unsubscribing from communications

7 International Data Transfers

While faliroquenex operates primarily in Australia, some of our service providers may process data in other countries. We ensure appropriate safeguards are in place for any international data transfers, including contractual protections and adequacy decisions where applicable.

            Your data may be processed in countries including the United States and European Union, all of which provide adequate protection for personal information under Australian privacy law.
          

8 Cookies and Tracking Technologies

faliroquenex uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

Types of Cookies We Use

Essential cookies: Required for platform functionality and security
Preference cookies: Remember your settings and customizations
Analytics cookies: Help us understand how you use our platform
Performance cookies: Monitor platform speed and reliability

9 Children's Privacy

faliroquenex's budgeting platform is designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If we become aware that we've collected information from someone under 18, we'll delete it promptly.

Parents or guardians who believe their child has provided information to faliroquenex should contact us immediately so we can remove the information and terminate any associated account.

10 Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent platform notifications.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of faliroquenex after policy updates constitutes acceptance of the revised terms.

Privacy Contact Information

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: privacy@faliroquenex.com

Mail: Privacy Officer, faliroquenex
270 Bussell Hwy, South Bunbury WA 6230, Australia

Phone: +61491091106

We aim to respond to all privacy inquiries within 30 days. For urgent matters, please call our support line.

This Privacy Policy was last updated on January 15, 2025